Terms of Service

Agreement to Terms

By accessing or using the services provided by BahaMed, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue the use of our services immediately.

BahaMed Services

Service Description

BahaMed specializes in medical tourism facilitation, connecting individuals with healthcare providers and assisting with travel arrangements. Our services include:

• Medical consultation referrals and appointment scheduling
• Coordination of medical treatments with healthcare providers
• Travel and accommodation assistance
• Airport transfers and local transportation
• Assistance with medical documentation and paperwork
• Post-treatment follow-up coordination

Medical Disclaimer

BahaMed is not a healthcare provider and does not offer medical advice, diagnosis, or treatment. We serve solely as a facilitator between patients and licensed medical professionals. Any medical procedures undertaken are solely between the patient and the healthcare provider. We are not responsible for the outcome of medical treatments.

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete personal and medical information
• Obtain necessary medical approvals before proceeding with treatment
• Follow the instructions and guidelines of healthcare providers
• Ensure compliance with local and international travel regulations
• Take full responsibility for your health-related decisions

Booking and Payments

Reservations

All service bookings are subject to availability and confirmation. We reserve the right to modify or cancel reservations based on circumstances beyond our control, including provider availability, regulatory changes, or unforeseen travel restrictions.

Payment Terms

• All payments must be made according to the agreed payment schedule
• Service fees will be clearly communicated before booking confirmation
• Refund policies depend on the type of service booked
• Additional costs may apply for changes or extra services requested

Cancellation and Refund Policy

We understand that unforeseen circumstances may require cancellations. Refunds are subject to the following conditions:

• 30+ days before service: Full refund minus administrative fees
• 15-29 days before service: 50% refund
• 0-14 days before service: No refund
• Exceptions may be considered in cases of medical emergencies with proper documentation

Liability and Insurance

We strongly advise all users to obtain comprehensive travel and medical insurance covering medical procedures, travel disruptions, and other unforeseen circumstances. BahaMedis not responsible for any losses, damages, or injuries arising from the use of our services or treatments provided by third-party healthcare providers.

Privacy and Data Protection

We take privacy seriously. Your personal and medical information will only be shared with relevant healthcare providers and service partners as necessary. Our data practices are outlined in our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. The latest version will always be available on our website. Continued use of our services after updates constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which BahaMed operates. Any disputes arising from the use of our services shall be resolved in the applicable legal jurisdiction.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

• Email: contact@bahamed.com
• Phone: +90 553 966 3738
• Address: Istanbul, Turkey